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If the item you received differs from what you ordered or expected:

For online orders, please contact our Customer Service within 28 days of delivery and provide full details of the incorrect item you received.

When contacting us, please also provide a clear image showing the labels and product code so we can better assist you.

Please note that some items may be received in a slightly different color or style than the one shown online. These products will have this mentioned in the product description, so we recommend checking it before contacting us to avoid disappointment.

For orders purchased in stores: Please visit the store with the product and proof of purchase so they can assist you.