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We regret that some items are missing from your order.

Before contacting our customer service team, please make sure to check your emails, as we will notify you if any items have been shipped separately (if your order contains more than one item) or if an item was not in stock at the time of packing.   

If you check your email and see a "0" in the quantity column of your invoice, it means we did not have the item in stock to send to you at the time of shipment.  

If your delivery receipt says an item should be in your package but it isn't, please contact us. Be sure to include any information about which item(s) you believe are missing, including items you've already received from your order.