¿En qué podemos ayudarle?

If you have noticed a fault in an item you ordered:

For online orders, please contact our Customer Service team and provide us with full details of the item and the fault.

When contacting us, please also provide clear images showing the fault so we can better assist you.

Please note that all products will be inspected upon return, and in cases where the item is damaged or worn, the product will be returned to you.

For orders purchased in stores, please take the product and proof of purchase to the store so they can try to help you.