He perdido mi recibo de la tienda

If for any reason you no longer have your receipt or credit note, the store team will be able to reissue it to you.

To verify this, you will need to:

1. Return it to the store where you originally purchased it within 6 months of the purchase date.
2. Show the cashier your bank statement with the transaction (amount, date and time).

If more than 6 months have passed, or if you do not have proof of payment details, unfortunately we will not be able to help you further.